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SUBSCRIPTION & GIFT BOXES SHIPPED FREE TO 🤟

COVID-19 UPDATE: We are still shipping but are facing international delays of around 2 -3 weeks at this stage on normal shipping times.
Find all the necessary information regarding shipping and delivery here! Our subscription and gift boxes will include free shipping worldwide.
NZ Supermarket will have standard shipping prices based on weight.

KIWI MANUFACTURER

We work direct with New Zealand's biggest food & snack manufacturers to get the best snacks for you!

OUR WAREHOUSE

Kiwi Snacks are then delivered direct to our warehouse in Christchurch, New Zealand!

WE PACK

Once you place your order, we immediately start packing your box with the utmost care.

SNACK BOX SHIPPED

Within 3 days of your order, your box will be shipped via NZPost straight from New Zealand!

DELIVERED TO DOOR

Your New Zealand snack subscription box will then make its way to you, estimated to arrive within 2-4 weeks!

Yes, we are still processing our orders as per normal. We are currently facing shipping delays locally and abroad of around 2-3 weeks on normal shipping times. Making it around 4-6 weeks for international delivery.

UPDATED 22/4/20 The following countries are temporarily suspended:
If your country isn't listed below we are still shipping the snack boxes to you.

Argentina, Bahamas, Bangladesh, Barbados, Bermuda, Bolivia, Botswana, Brunei, Cambodia, Cayman Islands, Chad, Chile, Croatia, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Djibouti, Ecuador, El Salvador, Estonia, French Polynesia, Georgia, Grenada, Honduras, Iraq, Jamaica, Jordan, Kuwait, Laos, Lebanon, Lithuania, Malawi, Mauritania, Moldova, Mongolia, Montenegro, Myanmar, Nepal, Netherlands Antilles, Panama, Paraguay, Suriname, Sri Lanka, Trinidad and Tobago, Zambia, Zimbabwe.

Yes, however our untracked economy service has been affected for the following countries:

UPDATED 22/4/20 The following countries are temporarily suspended:

If your country isn't listed below we are still shipping the NZ Supermarket food to you with some slight delays.

Argentina, Bahamas, Bangladesh, Barbados, Bermuda, Bolivia, Botswana, Brunei, Cambodia, Cayman Islands, Chad, Chile, Croatia, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Djibouti, Ecuador, El Salvador, Estonia, French Polynesia, Georgia, Grenada, Honduras, Iraq, Jamaica, Jordan, Kuwait, Laos, Lebanon, Lithuania, Malawi, Mauritania, Moldova, Mongolia, Montenegro, Myanmar, Nepal, Netherlands Antilles, Panama, Paraguay, Suriname, Sri Lanka, Trinidad and Tobago, Zambia, Zimbabwe.

Tracked Express Courier: Only India and Iran are currently affected not being able to send to either country. All other countries are accepting Express Courier. We offer tracked express courier for bulk purchases from the NZ Supermarket. For tracked express bulk deliveries contact us here

We are still shipping our snack subscription boxes anywhere in the World FREE using NZ Post. We have not added any surcharges during this period. Our online New Zealand supermarket adds weight based shipping rates for anywhere in the world. World Famous in New Zealand! Kiwi's #1 most trusted postal service.

SUBSCRIPTION BOXES: are shipped within 3 working days after your order is placed. You will receive and email confirmation when we ship you Kiwi snack box from our facilities in Christchurch, New Zealand. Our shipping is expected to arrive on your doorstep within 2-4 weeks after the shipping date depending on where you are located.

NZ SUPERMARKET: orders are shipped within 3-5 working days and will arrive between 6-20 working days depending on service.

COVID-19 UPDATE 22/4/20: We are facing 2-3 week delays on the above standard shipping times.

COVID-19 UPDATE 22/4/20 Please see the question above "Can you ship the snack boxes to my country during COVID-19?" We ship to every country around the world including rural areas!

SUBSCRIPTION & SUPERMARKET: At this stage we do not offer tracking services on the website for subscription, gift and NZ supermarket products in order to keep the service cost down.

TRACKED SHIPPING: We do offer tracked shipping on bulk orders please contact us here for a quote and more information. Contact Us Here

Sometimes due to things such as Public Holidays, Customs delays or Local postal delays among other things can at times cause slight delays.

To update your shipping address immediately: Simply email our support team at lovefromnz@kiwigrubbox.com. For those: you just made an order and got the address wrong and need to update immediately. Contact us within the 3 day period we process your order before it is shipped and your confirmation of shipment email is sent. It is the same process for updating the shipping for future boxes. Please note, in an effort to get kiwi snacks to our subscribers as soon as possible and we start processing immediately. Due to this, any address updates must be made within 48 hours prior to the subscription renewal date to make sure the new address is reflected on your next shipment.

Have further questions?